FAQ

How fast do you ship?

It depends, I am only one person, so depending on the volume of orders I receive it could take me up to a week to process your order in addition to shipping time. Custom book orders take up to 14 days for me to complete, then are shipped like regular orders. All orders are shipped USPS. If you have a rush order, PLEASE contact me via email or my contact form and I can work with you to make sure you get what you need when you need it!

Other shipping info?

Orders will always come with a tracking number that will be emailed to you when a shipping label has been purchased. If you accidentally put in the wrong address please contact me ASAP and I can change it as long as I haven't shipped it yet!

Eco-friendly?

As a firm believer in climate change I do my absolute best to have as little impact on the earth as I can. I purchase all my shipping supplies from EcoEnclose, where I get 100% recycled mailers, 100% recycled corrugated cardboard, and water activated adhesive tape. I reuse packing materials whenever possible, as long as it does not compromise the item's safety in transit. If you are local to DFW we can do a local pick up order, please email or message me on IG to coordinate! 

Do you accept returns?

At this time I cannot accept returns, all sales are FINAL SALE

Are you open for commissions?

Yes! Fill out a contact form and we will be in touch about all the details!

How to frame my artwork?

So you've received your artwork in the mail... now what?

The first thing to know about your artwork is that you should avoid touching the front with your fingers, as your fingers contain oils that could damage the artwork. Avoid placing the artwork in direct sunlight, as UV rays can cause fading or cracking. 

Keep paper artwork in a cool, dry environment. 

When considering a frame for your new artwork. Always elect for a mat or floated style of framing (explained below). It is very important that the artwork is NOT touching the glass or plastic surface, artwork can stick to glass or plastic and become ruined. When considering glass vs. acrylic (plastic). Consider this: 

Glass is cheaper, easier to clean, and more resistant to scratches. However, it is heavier, more breakable, sensitive to variations in temperature, and highly reflective so it often creates a glare.

Acrylic surfaces, often known as Plexiglas, are often suitable for framing because they are better thermal insulators, as well as shatterproof. Yet, acrylic surfaces have a propensity for attracting dust and cannot be cleaned with regular glass cleaners.

The mat provides a rigid support for the work of art, to prevent bending and folding and other damages that might occur to paper when being handled and touched. It separates the work of art from the glazed surface, creating a "breathing space." In addition, mats are used for their aesthetic properties, often strengthening features already present in the piece of art.

Depending on the work, you may want to have it matted to the edges of the paper, or have the image "floated." Floating a work of art means exposing the whole sheet with its edges. This technique is not as secure, but is often chosen for aesthetic reasons, particularly if the paper has rough or unique edges that are part of the work of art itself. If you are not sure which method to choose, feel free to consult with me, the artist! 

Another tip, don't let anyone drymount a work on paper or anything else of value to a mat when framing it. Some framers may tell you that it is easier to drymount the work or that the work is too big to be secured with linen tape and that the piece has to be drymounted to foam core board to secure it within a frame. Don't do it! This process is often irreversible and can damage the artwork.

If you would like to avoid a framer here is my quick and dirty suggestion for framing. Buy linen tape from amazon or michaels, buy a HOVSTA or RIBBA frame from IKEA in a size a few inches larger than your artwork. Buy a 100% rag or acid free mat from a hobby store that is the same size as your frame. Adhere the linen tape to the corners of the artwork. Measure the placement, making sure the work is centered, stick on the mat, place in the frame and voila! 

 

For more reading on this subject, click here and here or contact me and I can help you!